Most of us freeze up around the topic of suicide because we don't know what to say. Jay Laughrey and Charlotte Maya, who each lost someone to suicide, walk through the practical stuff everyone should know: what to say to someone who is struggling, how to ask directly, what actually helps a grieving family, and why 988 belongs in your phone.

Grief coach Shelby Forsythia says the second biggest loss after any major life event isn't the death or the divorce -- it's the friendships. In Episode 5 of Success, Rewritten, she breaks down why words matter more than flowers, and shares the three phrases from her new book that actually help grievers feel less alone.