Emily thought a packed calendar was proof she was successful, right up until a manic episode at 28 forced a pause she never would have chosen. In this solo reflection on her Pool Nation Women's Summit keynote, she unpacks why busy is not the same as balanced, why no one else will manage your output for you, and how to build a structure you can return to. The takeaway: you don't need a diagnosis or a breaking point to redefine success.

When Jay Baer was 30, his best friend called to say he had brain cancer. The next day, Jay quit his job and started the career that made him one of the most recognizable names in customer experience. Now, 28 years and seven books later, he's walking away again. This time from speaking.